* Please note that we amend these terms from time to time.
From the moment you interact with us, either directly or through a third party, we gather information about you, be it over the phone, through email exchanges or through our websites, social media and competitions.
We never share nor reveal your personal information to any third parties, unless this is either mandated by applicable Law or required for the fulfillment of service, contractual obligations and legitimate interests. Even so, you at all times have the right to request from us that we delete your information to the extent of course that retaining such is not mandated by Law.
Please take the time to carefully go over this Privacy Notice, our Terms of Use and any supporting documents referred hereinto so you may have a clear understanding on the conditions you are agreeing to by browsing and using this website, ordering our products and services or otherwise interacting with us.
If you disagree with any part of the terms please do not use our website.
Atlantis LT shall process your personal data in compliance with General Data Protection Regulation (GDPR) (EU) 2016/679 24/2019 and has taken all reasonable organizational, technical and security measures for the protection of personal data against unauthorized access, misuse, detection, loss or destruction.
Your personal data is collected and processed on the basis of:
Your Consent given to us to process your personal data for the purpose of contacting you, providing you with quotations, communicating to you company news, promotional offers and other information related to our business.
Operational & Contractual Requirements for the purpose of entering or performing any contractual agreement with you and fulfilling the contractual obligations arising thereof.
Legal Requirements imposed by regulations in force, as for the purposes of notification and registration which we are obliged to perform in compliance with legislative conditions for conducting the activity of yacht sales, of yacht chartering and of concluding yacht sale or charter agreements.
Other Legitimate Interest, as for the purpose of optimizing our product or service mix to provide you with services best-suited to your preferences, assessing your satisfaction from our services and from the yacht that you chartered, improving our website content, improving our business processes, marketing efforts, products and services.
As we collect information through many sources, we have grouped them for your ease of reference by type of interaction and channels of enquiry and communication with us.
Direct interaction
Should you choose to place a request for information, place an inquiry for products or services, pay for products or services through our website, subscribe to our newsletters and publications, sign up and participate to a competition, promotion or survey, give us feedback on our services and products, interact with our company for any other purpose, then you may provide us personal data by:
Indirect Interactions:
We may receive personal data of yours from third parties such as your cooperating yacht sales broker or yacht charter broker or travel agency as when you will be placing an inquiry or order for our products or services through them.
Automated Technology Interactions:
By visiting and browsing our websites, we may automatically collect statistical and technical data that can identify your device and town but not you as a person. We collect this personal data by using server logs, cookies and data analytics technologies and services provided by third party suppliers such as Google based outside the EU. Please refer to our Cookies Policy for more information.
When following us on social media, the collection, processing, storage and use of your information is the responsibility of the social media provider, subject to the Privacy Policy of the respective social media platform. We can view information that you share via the social media platforms and platform providers provide us with analytics tools which we use for informational and marketing analysis purposes.
Should you be chartering a yacht, it is also possible that we may automatically collect yacht coordinates tracking information mainly for safety and emergency handling purposes but also so as to enhance the level of charter base service level you receive.
Other than for the specific purposes agreed with you, any information collected can be processed and used without your knowledge or consent for legitimate purposes only, when this is required or permitted by Law.
The two principal uses of your information are Operational / Legal requirements and Marketing.
Operational & Legal Requirements
Commonly refer to when we need to, respond to an inquiry or contact of other purpose that we have received from you, prepare a contract we are about to enter into with you, perform a contract we have entered with you or to render you a service or product you have ordered, comply with legal, statutory or regulatory obligations, serve or protect our legitimate interests (or those of a third party)
Marketing
ATLANTIS LT shall never sell or make otherwise available your personal information to any third party for the purposes of advertising.
We use information collected from you to, improve our websites’ content and functionality, perform internal marketing analysis, communicate offers and news which we believe will be of interest to you.
If you have contacted us requesting information, or inquired for goods or services from us or subscribed to our newsletters or publications, or registered for a competition or promotion organized by us, or provided us with your contact details during a fair, or received goods or services from us and on condition that you have not opted out of such an activity then you may be receiving marketing communications from us.
Where we store your data
Your information is stored on our servers and protected physical storage locations in our head offices as well as servers owned by third parties as further explained below. We implement a variety of procedures and technologies including security equipment (controlled access technology and CCTV monitoring) and software (firewall, antivirus, data encryption) to protect your information from unauthorized access, use, or disclosure.
Just like almost any business worldwide we obtain business essential services such as e-mailing and data storage from external suppliers. We take great care in selecting only reputable trustworthy suppliers such as Google, Microsoft, Dropbox and Mailchimp especially because they process and store your data on servers of their own that are dispersed in many countries and so possibly located outside the country where you live or the European Economic Area (EEA).
Despite all reasonable measures being taken, it is well understood that no business can fully eliminate security risks associated with information.
How long we retain your data
Your personal data is retained for as long as it is required to fulfil the purposes we collected it for, or as mandated by applicable legislation and regulations (including tax and accounting requirements as well as purposes of an investigation or dispute).
You may at any time unsubscribe from our marketing activities (i.e. Newsletters and Publications) and we will immediately update your marketing preferences so you will no longer be receiving marketing activities from us. However, your personal data previously collected (including any e-mails exchanged) can and will be retained for legal and legitimate purposes (as when such information is pertinent to a previous product or service order of yours).
Sharing your information is strictly limited to serving legitimate purpose and ATLANTIS LT will never sell or otherwise make your information available to any third party for any purpose which lies beyond operational or legal requirement.
Your personal data will be accessible by our staff through a structured system of authorization and access levels whilst some of our staff may be accessing it from remote locations (as when in a marina). Our personnel receive training on Data Protection issues so that they have a good understanding of the potential risk of harm from unauthorized use or disclosure of your personal data and take great care to ensure that their handling practices minimize such risk (so for example, your printed charter documentation will move through the various stages required to obtain permit to sail always enclosed in company folder and will never be left unattended or accessible by unauthorized persons).
Your personal data will be shared by us on an as-necessary basis with service providers (e.g. IT provider, analytics companies, pay per click (PPC) and E-Newsletters services), operational partners (e.g. fleet operators, charter brokers, yacht owners, yacht crews, charter-base operators), other suppliers (for as long as they are required to provide you services or goods ordered through us) and competent authorities but the amount of your information shared will at all times be limited to the minimum required for the purpose it is intended to serve, always taking under consideration the nature and sensitivity of personal data.
Subject to applicable Law, you under certain circumstances have the right to request, to access your personal data, to correct your personal data, to erase your personal data, to object processing of your personal data, to restrict processing of your personal data, to transfer your personal data to another company, to withdraw consent, to lodge a complaint.
To receive more information or exercise any of your rights please contact us at mail@atlantis-sail.com . Before responding to your request, we may ask you to verify your identity and to provide further details about your request whilst we will make best effort to respond within reasonable time. We normally do not require a fee so you may access your personal data (or process any other request pertinent to your personal data) but please keep in mind that a fee will need to be charged in cases of requests that are clearly unfounded, repetitive or excessive.
This website is provided on an ‘as is’ basis and the information contained in it is for general information purposes only and subject to change without prior notice.
This website is not intended for children and we don’t knowingly collect personal information from children. By using this website you confirm that you are over the age of 18; if you are aged under 16 you must seek your parent’s/guardian’s permission beforehand and without this consent you are not allowed to provide us with information yet in the event that you do, we will cease to process it as soon as we find out.
Unless otherwise expressly stated, photos, videos, specifications and graphics of yachts and services are merely indicative and non-binding; reliance on website information for any purpose is strictly on user’s responsibility. Yachts and services offered are described in written offer statement provided by ATLANTIS LT in response to inquiry for products and / or services placed with us and nothing on this website constitutes advice, nor does the transmission, downloading or sending of any information create any contractual relationship. Prices and indications as to the availability of yachts, services, captains and crew on this website are given for guidance purposes only.
Inclusion of links to other websites is intended only to provide ease of access to information of interest and cannot be construed as recommendation or endorsement by ATLANTIS LT on the views expressed within such websites. ATLANTIS LT has neither control nor liability on neither the content nor the availability nor the privacy policy of those websites which users may visit, browse or use on their own responsibility. When leaving our website to another, we encourage you to read the privacy policy of the website you will be visiting.
Reasonable effort is made to maintain website information updated and correct but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, fitness for a particular purpose, merchantability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. In no event shall we be liable for any loss or damages or expenses including without limitation, compensatory, direct, indirect or consequential loss or damage, loss of data, income or profit, loss of or damage to property or claims by third parties howsoever arising in connection with the copying or use of any information or material contained in or referred to on this website or otherwise from the use of this website (including without limitation information in respect of the yachts and crews described on this website).
What are cookies?
Cookies are small text files sent by the web server to your web browser and stored by your browser on your device so they allow our website to recognize your device (but not you personally) and remember if you have been to our website before. Cookies are an industry standard used by most major web sites; when you visit our websites, we may collect information from you automatically through cookies or similar technology.
What do we use cookies for?
Essential Cookies:
These are essential to our website functionality; For example, these include the cookies that make it possible for you to stay logged into your account and make comments in our website. If you set your browser to block these cookies, then these functions and services will not work for you.
If you do not want to receive cookies that are not strictly necessary to perform basic features of our site, you may choose to opt-out by changing your browser settings.
Most web browsers will accept cookies but if you would rather we did not collect data in this way you can choose to accept all or some, or reject cookies in your browser’s privacy settings.
However, rejecting all cookies means that you may not be able to take full advantage of all our website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.
For more information generally on cookies, including how to disable them, please visit All About Cookies (opens in a new window; please note we cannot be responsible for the content of external websites). You will also find details on how to delete cookies from your computer.
You will need to send your cancellation request to ATLANTIS LT in writing via email (mail@atlantis-sail.com) and we will in turn advise you based on your departure date.
Time of Cancellation (Notification to ATLANTIS SAIL in Writing)
Time of Cancellation (Notification to ATLANTIS SAIL in Writing)
Yes, just notify us about this so we can make the necessary changes in your existing booking. If charterer is the skipper too we can hire a skipper for your group instead.
In case that clients cannot reach the region of event due to the official travel restrictions or closed borders (travel affected by COVID-19)
The deadline for rescheduling the participation is 30 days before embarkation.
The above policy applies only to Covid-19 related cancellations, as follows:
The following cases are not considered Covid-19 restrictions and we will apply our normal cancellation policy applies: